Quality has many definitions based on the priorities, interest, view point of user and producer. All these definitions can be classified into 2 categories user viewpoint and producer viewpoint. Let’s analyze these viewpoints little more in detail.
From user viewpoint Quality is...
We all experienced and realized the importance of factual based decision making in any business function. Modern measurement systems produce overwhelming amount of raw data and data analysis is a very important element for factual based decision making. Data may be defect data, project data,...
The evolution of the concept that Quality is more of a management responsibility than mare a technical problem is becoming a reality. I am, of course, very pleased since I have been working on this for more than 16 years. Quality management needs to be part of the decision making and...
“ Various Indian industries have been having quality programmes had quality circles for about the last two decades” , a friend of mine once asked me “, : Yet the overall quality of Indian goods is far behind the world standards . What’s basically wrong with us ? Why cannot we as a nation produce...